Dialer
Transform Your Outbound Call Center with our Next-Gen Dialer
Streamline your calling operations with our intelligent dialer solution. Designed for speed, accuracy, and reliability, it helps you handle more calls in less time while maintaining superior call quality and customer satisfaction.
Why Does Your Call Center Need a Dialer Software?
A dialer software helps your call center connect faster, reduce idle time, and boost agent productivity. With Unite Business Solutions, you get a smart, automated dialer that ensures higher call efficiency, real-time tracking, and improved customer engagement — making your operations smoother and more result-driven.
Lead
Generation
A powerful dialer system helps businesses generate quality leads by connecting agents with potential customers faster and more efficiently. It automates the calling process, improves response time, and ensures no opportunity is missed turning every call into a chance for conversion.
Inbound Lead Conversion
Inbound lead conversion becomes faster and more effective with an intelligent dialer system. It helps agents instantly respond to incoming inquiries, manage multiple calls efficiently, and provide personalized assistance — ensuring every lead is handled with care and converted into a satisfied customer.
Up-Sell and
Cross-Sell
An advanced dialer system helps agents identify customer needs in real time, creating more opportunities for up-selling and cross-selling. By providing relevant product suggestions and personalized offers during live calls, it boosts customer satisfaction and increases overall sales revenue.
Real-time
Analytics
Real-time analytics provide instant insights into call performance, agent efficiency, and campaign results. With live monitoring and detailed reporting, businesses can make data-driven decisions, optimize processes, and improve overall productivity.
Predictive Dialer System
The software autonomously initiates outbound calls and efficiently connects them to available agents as soon as the calls are answered.
Display Local Caller Id
By enabling a local caller ID option, your customers will experience a sense of familiarity as it displays their current location.
Agent Status Board
Our meticulously designed agent status board provides you with real-time insights into critical metrics such as current statistics, agent sales performance, and talk time.
CRM
Imagine having a convenient button that effortlessly sorts everything out. Well, that’s where CRM comes to the rescue! It’s here to streamline your processes and make life easier.
Recording Portal
Manual recording is a thing of the past, as our system automatically records calls when customers are connected. Simplify the process and maintain a polished approach to your calls.
PCI Compliance
Numerous services have already embraced PCI data security due to its comprehensive framework of software, guaranteeing the protection of customers’ financial information and card data.
Internet Chat
Unite Business Solutions offers the best chat software where you can always connect to your agents and be aware of the current situation.
WhatsApp Integration
Your customers can conveniently engage in real-time chats with your agents, ensuring prompt responses without any delays.
WebPhone
Now you don’t need any phone sets to make expensive calls. You can call anyone anywhere in the world through your tablet computer, laptop, or smartphone using a web phone!
ChatBot Integration
Integrating a chatbot entails incorporating AI-powered software that efficiently addresses customer inquiries via email, either through automated or semi-automated responses.
Robo Calling/Voice
Utilizing the Voice Broadcast dialer and Press 1 campaign, you can swiftly connect with potential customers, making outreach efforts more efficient than ever before.
Compliance Assurance
Stay compliant with industry regulations and standards using built-in features that prioritize legal and ethical practices.