End-End Work Process-Digitization
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Customer contact details shared by client .
Allocation of data to Telecalling team in offline CRM.
Team convince the customer for KYC and fix up an appointment
Appointment data shared with backend for KYC of customer.
Runners verifies the customer documents, as per the guidelines.
Runners visits the customers address as per the appointment time
Allocation of data to runner for KYC of customers.
Backend team does confirmation calls to customers and share FE details with customer.
Customer put his thumb impression on Biometric device and his KYC gets updated in client server